Wednesday, July 11, 2012

What Causes Conflict?

As stated in the previous post, there are a variety of reasons conflict can arise in everyday life.  There are seven major reasons that I will discuss here.  These are important to consider when analyzing a situation and finding the best way to resolve it. Having knowledge of the other persons' view and understanding WHY they are upset is a significant step in managing conflict.

1) Stress:
  • Individual is pressured by factors in both personal and professional life
  • Pushed beyond threshold for pressure
  • Allows frustrations from all pressures to compound
2) Personality Clash:

  Individuals of a team have opposing personalities.
 Opposing personalities may clash and cause disagreements based on personal preference.

3) Values:

  Individuals come from differing belief systems.
 Differing religious, ethnic or individual beliefs than another team member.
 Individuals may allow these external beliefs interfere with and sour a relationship 
4) Miscommunication:
  One individual delegates work to another who misinterprets the direction and fails to complete the work as requested.
5) Unresolved Disagreement:
  Individuals in a team have an old disagreement they have avoided or failed to communicate their needs or views.
6) Ego:
  Individuals with high confidence in themselves and their opinions or points of view.
 The individuals will protect their opinions and points of view while thinking others are “wrong”
7) Breech of Trust:
  One individual has placed trust or faith into another to follow through on a direction or promise.
 The direction or promise was not completed as expected and the trust or faith is lost.
 
 

 

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