Wednesday, July 11, 2012

What Causes Conflict?

As stated in the previous post, there are a variety of reasons conflict can arise in everyday life.  There are seven major reasons that I will discuss here.  These are important to consider when analyzing a situation and finding the best way to resolve it. Having knowledge of the other persons' view and understanding WHY they are upset is a significant step in managing conflict.

1) Stress:
  • Individual is pressured by factors in both personal and professional life
  • Pushed beyond threshold for pressure
  • Allows frustrations from all pressures to compound
2) Personality Clash:

•  Individuals of a team have opposing personalities.
•  Opposing personalities may clash and cause disagreements based on personal preference.

3) Values:

•  Individuals come from differing belief systems.
•  Differing religious, ethnic or individual beliefs than another team member.
•  Individuals may allow these external beliefs interfere with and sour a relationship 
4) Miscommunication:
•  One individual delegates work to another who misinterprets the direction and fails to complete the work as requested.
5) Unresolved Disagreement:
•  Individuals in a team have an old disagreement they have avoided or failed to communicate their needs or views.
6) Ego:
•  Individuals with high confidence in themselves and their opinions or points of view.
•  The individuals will protect their opinions and points of view while thinking others are “wrong”
7) Breech of Trust:
•  One individual has placed trust or faith into another to follow through on a direction or promise.
•  The direction or promise was not completed as expected and the trust or faith is lost.
 
 

 

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