As stated in the previous post, there are a variety of reasons conflict can arise in everyday life. There are seven major reasons that I will discuss here. These are important to consider when analyzing a situation and finding the best way to resolve it. Having knowledge of the other persons' view and understanding WHY they are upset is a significant step in managing conflict.
1) Stress:
- Individual is pressured by factors in both personal and professional life
- Pushed beyond threshold for pressure
- Allows frustrations from all pressures to compound
2) Personality Clash:
• Individuals
of a team have opposing personalities.
• Opposing personalities may clash and cause
disagreements based on personal preference.
3) Values:
• Individuals come from differing belief
systems.
• Differing religious, ethnic or individual
beliefs than another team member.
• Individuals may allow these external beliefs
interfere with and sour a relationship
4) Miscommunication:
• One individual delegates work to another who
misinterprets the direction and fails to complete the work as requested.
5) Unresolved Disagreement:
• Individuals in a team have an old
disagreement they have avoided or failed to communicate their needs or views.
6) Ego:
• Individuals with high confidence in
themselves and their opinions or points of view.
• The individuals will protect their opinions
and points of view while thinking others are “wrong”
7) Breech of Trust:
• One individual has placed trust or faith into
another to follow through on a direction or promise.
• The direction or promise was not completed as
expected and the trust or faith is lost.
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